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You may reach us in the following ways:
To contact us via E-mail click here
NO SPAM POLICY:
We cannot be any clearer here. If you send us junk
e-mail (we reserve the right to determine what is and is
not junk e-mail) we will take every legal action to
force you to stop. That may include, but not
limited to, reporting the e-mail to RBL lists such as
Spamcop and the automation of reports to those lists if
the problem continues. We reserve the right to
contact your ISP(s) directly and asking that they take
action under their Terms of Service and any applicable
Acceptable Use Policy, which often includes
termination of your account(s). In the end, just
don't do it. Our Fraud & Abuse Department is
happily prepared to fight spam with all due diligence.
Furthermore, as we have stated that we don't want UCE
sending it to us is a violation of the United States'
CAN SPAM Act of 2003 and Terabyte reserves the right to
seek legal action under and and all appropriate State
and Federal laws governing unsolicited e-mail.
Please note if your domain(s) listed in the junk e-mail
contain inaccurate or fraudulent WhoIs information we
will follow ICANN's procedures which will require that
you update your WhoIs information or risk losing the
domain per ICANN's policies regarding domain
registration.
Via
phone:
(828) 265-1234
To contact us via SMS Text Message:
NOTE: for current customers only and available daily from 0800 to 2300.
Outside these times please call our office or cell...
Faxes and e-mail attachments:
We stopped accepting faxes as of 1 May 2001.
Please send an Adobe PDF file to the above e-mail
address.
File types listed on the
Microsoft Internet Explorer unsafe file list are
prohibited.
See this page for Federal
regulations prohibiting unsolicited faxes.
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